The Junk Email Filter is designed to keep junk email messages, also known as spam, from cluttering your Inbox.

By default, the Junk Email Filter protection level is set to No Automatic Filtering. You can make the filter more aggressive so that it catches more junk messages. The higher you set the protection level, the greater the risk of some legitimate messages being identified as junk and moved to the Junk E-mail folder.

Outlook for Office 365, Outlook 2019, Outlook 2016, Outlook 2013 & Outlook 2010

Click Home > Delete group > Junk > Junk E-mail Options.

  1. Choose the level of protection you want.
    • No Automatic Filtering – Although this turns off the automatic Junk Email Filter, messages are still evaluated by using the domain names and email addresses in your Blocked Senders List.
      Note: If you want to turn off the Junk Email Filter, you must also remove names from the Junk Email Filter lists.
    • Low – If you don’t receive many junk messages, or want to filter only the messages that are the most obvious junk, select this option.
    • High – If you receive lots of junk messages, but don’t want to restrict messages from senders on your safe lists, select this option. We recommend you occasionally check the Junk E-mail folder to make sure that a message you wanted isn’t moved in error.
    • Safe Lists Only – This is the most restrictive option. Any message that isn’t from someone on your Safe Senders List or isn’t to a mailing list on your Safe Recipients List, is classified as junk.

Office 2007

  1. On the Tools menu, click Options to open the Options dialog box.

  2. On the Preferences tab of the Options dialog box, under E-mail, click Junk E-mail to open the Junk E-mail Options dialog box.
  3. Select the level of protection that you want:
    • No Automatic Filtering – Although this turns off the automatic Junk Email Filter, Outlook continues to evaluate messages by using the domain names and email addresses in your Blocked Senders List, and also continues to move messages from blocked senders to the Junk E-mail folder.

      Note: If you want to fully disable the Junk Email Filter, you must also remove entries in the Junk Email Filter Lists.

    • Low – If you don’t receive many junk email messages, or want to filter out only the messages that are most obviously junk, select this option.
    • High – If you receive lots of junk email messages, but do not want to restrict the messages that you see to those from senders on your safe lists, select this option. However, you should periodically review messages moved to the Junk Email folder, because some legitimate messages might also end up there.
    • Safe Lists Only – If you receive lots of email messages, you can select this option. Any email message that isn’t from someone on your Safe Senders List or isn’t to a mailing list on your Safe Recipients List, will be treated as junk.

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