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Website Backups

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Backing up Your Website

Your website needs to be backed up regularly. There are all sorts of disastrous things that can happen – corruption, hacking, making a mistake when you are doing a change, a conflict with a patch or update, server failure etc. There is not just the website itself that you need to backup, but also your data – e.g. customers, orders, newsletter subscriptions, products, etc.

So, get in the habit of backing up your website as often as you need to. “How often is that?” I hear you ask? “How long is a piece of string?” If you have an HTML website that is never updated an doesn’t have any dynamic data (e.g. newsletter subscribers), then your site only needs to be backed up once. If you have a CMS site, and the only changes that occur are when you make them, then you only need to backup when you have made changes that you want to protect. If you have a shopping cart site that gets 50 orders a day, then you may want to run scheduled incremental backups every hour (so the worst that can happen is that you lose whatever subscribers/customers/orders you have had in the past 1 hour).

The step by step instructions below show you how to back up your website using WebCare’s hosting account control panel (called cPanel).

1. Log in to your cPanel account. This will be your domain name followed by /cpanel. For example:




2. Enter your cPanel user name and password which we sent you (when we set up your hosting account).



3. Click on the Backup wizard icon which is in the “Files” section.



4. You have the option to “Create a backup” or “Restore a backup” on this page. If you haven’t created any backups, click on Backup button as shown below.



5. You will be asked whether you want to do a full or partial backup. We suggest you select the full backup option, in case there have been changes in your MySQL database or email forwarders etc. So, click on “Full Backup” button.



6. Select “Home Directory” under the Backup Destination drop down and enter the email address to receive an email after the backup is completed. Make sure you use a correct email address! Once done, click on “Generate Backup” button.



7. The Backup file will be created under your home directory.


8. Once the full backup of your account has been completed you will receive a confirmation email to the address you specified. You should also save a copy of the backup on your local hard drive (i.e. your computer) so you can upload the backup in case you lose data from your web hosting account.


9. If you want to restore a backup on your hosting account, log back to your website cPanel using above steps 1 and 2 and click on “Backup” button.



10. Browse for the backup file from your local hard drive and click on Upload button to restore the backup. Use the home directory backup to restore your web files and the MySQL database backup to restore your databases.