Setting Up Your Email
Now that you have a domain name and a hosting account, you need to set up your email to work for that account.
You own the domain name and so you also own all the possible email addresses for that account. Your WebCare Hosting account allows you to have up to 20 POP3 (or IMAP) email accounts. Every person in your business or family can have their own email address. You can also set up email addresses for various business units. For example:
myname@mydomain.com.au
sales@mydomain.com.au
info@mydomain.com.au
accounts@mydomain.com.au
freereport@mydomain.com.au
The two main types of email addresses that our clients usually use are POP3 accounts and redirections.
POP3
A POP3 account is a physical email mailbox that sits on your hosting account waiting for email to be sent to it. It then stores those emails until such time as you retrieve it, either by logging in to your webmail account (which you do through your hosting account) or, most commonly, by accessing it via your email account (usually Outlook or Outlook Express for people on PC's and Mail app or Entourage for those of us on Macs).
A POP3 account has a username (which will then become the name of that email address) and a password.
So, for the POP3 address of sales@mydomain.com.au
username = sales
password = mypassword
Redirection
This is the easiest email account to set up, because it is not really an account - it is just an instruction to say "If an email gets sent to "info@mydomain.com.au" forward that email to "myname@myisp.com.au" ".
So, when someone sends an email to that address, it just gets sent directly on to another POP3 email account you have (usually people use their ISP address - bigpond, optusnet, aapt etc). Your email is not stored on your hosting account - it is just flicked straight on.
The major problem with this approach is that if you change your ISP address and forget to change your redirection, you will LOSE all the email that gets sent to you at that address. you must remember to keep your redirection address current.
Instructions (both video and in writing) for setting up both these account types (and some others) is below.
Adding a POP3 Email Account
View Set Up POP3 Account video.
1. In the Email section of your CPanel window, click on the Email Accounts link. You will be taken to a new screen.
2. Find the Add a New Account section (bottom of the window).
3. Type the username (ie the first part of the email address) you want in the Email box, and the password you choose for this account in the Password box. I always change the quota to at least 20MB (to allow for large video and picture files that get sent as email attachments).
4. Click Create and your new email account will be activated.
Note: In order to receive mail sent to this address, you must set up the new account in the program you use for email. For example, if you access your email through Microsoft Outlook, you need to add this account to your Outlook Mail Accounts. If you use a Mac, you will need to set it up in Mail or Entourage.
New accounts are added to email programs in various ways. If you are unfamiliar with how your email program works, you will need to access the help files for information on your particular program. Search for words like "set up account", "POP3 account", "add account".
However, most programs will ask you for a username, password and incoming and outgoing mail servers. usually, these will be as follows;
Username - your email address in full (eg sales@mydomain.com.au. If that doesn't work, try sales+mydomain.com.au)
Password - as you set it in the first step
Incoming Mail Server - mail.mydomain.com.au (replace "mydomain.com.au" with your domain name - no www required)
Outgoing Mail Server - mail.mydomain.com.au (replace "mydomain.com.au" with your domain name - no www required)
Some people will need to use your ISP's outgoing mail server. your existing email accounts will have this setting already recorded - so just copy that. if that doesn't work, call your ISP.
If you need some more help to set up your email account within your mail program (ie Outlook, Mail etc), watch these videos:
Set Up Email Account in Apple Mail
Email Forwarding
View the Email Forwarding Video
You can have any or all email addressed to your domain account forwarded to an outside email account or to a different email address within your domain.
Simply type the username of the address you want mail forwarded from in the first window, and the complete email address you want the mail forwarded to in the second window.
Remember, you can forward mail to any address, inside or outside of your domain. For example: yourmail@aol.com or yourmail@yourdomain.com.
To stop forwarding mail, simply choose the address you want to stop from being forwarded, and click on delete.
Default E-Mail Account
Click this link to set the default email account. Your default email account is your "Catch All" email account. Any mail addressed to your domain that does not have an individual account set up for it will automatically go to this address.
You can change the username portion of your default address. Just click on Click Here to Change Default Address and type in the newaddress. Type the entire address: yourname@yourdomain.com. Then click Change.
Make sure you are using an account that actually exists. If the account doesn't exist, set it up using the Pop Email Accounts feature.
Autoresponders
View Autoresponder Video
Auto-responders will automatically send an email for you. Autoresponsers are typically used to send information in response to a visitor's request.
For example, visitors can click on a link that says Click Here to Receive Special Report. When the visitor clicks on the link, their email program will open a new message addressed to your autoresponder. When they send the email, your autoresponder will reply by automatically sending your Special Report to the visitor.
To create an Autoresponder, just click on Click Here To Add AutoResponder.
Block or Bounce Unwanted Email
View BoxTrapper video
You can block unwanted email according to email address, subject, any header, recipient, or even phrases inside the body of the message.
Just use the drop down menus to choose what you want blocked. For example, you might want to filter out porn sites. You could choose Subject, Body or Any Header from the first drop down menu, and Contains from the second drop down menu. Then type a phrase or word that frequently appears in the header or body of email you receive that promotes porn sites.
To block email from a specific source, just choose From in the first drop down menu, then Equals from the second menu. Type in the person's email address in the box and click Activate.
Email Aliases
You never have to create email aliases. Your default email account is setup as a "Catch All" account, meaning that any email coming to anything@yourdomain.com is delivered to your default account.
Other Email Videos

